PixieBrix automatically displays relevant Jira issues when users are working in Zendesk, CRMs, observability tools, or internal dashboards - eliminating manual searches.
Teams can create new issues, update fields, change status, assign owners, or add comments from any browser-based tool where work is happening.
Search and surface Confluence pages - runbooks, specs, troubleshooting guides - directly from tickets, issues, chats, emails, or internal tools.
PixieBrix detects context (issue type, customer, product area, error) and automatically shows the most relevant Confluence content alongside the task.
Teams can turn Jira issues and Confluence pages into summaries, next steps, internal notes, or customer-ready explanations - directly inside their current workflow.
Teams no longer jump between Jira, Confluence, and other tools just to find context. PixieBrix brings the right information to them automatically.
Support sees engineering context. Engineering sees customer impact. Product sees both - all without extra coordination.
Updates happen at the moment insights appear, improving issue hygiene and keeping documentation current.
PixieBrix eliminates tab-hopping and fragmented workflows, keeping teams focused and productive.
Faster triage, clearer documentation, better prioritization, and smoother handoffs all come from Atlassian being embedded across the browser.