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Atlassian

Atlassian powers how modern teams plan, build, and operate. Jira tracks work and issues. Confluence stores documentation and runbooks. Together, they form the system of record for engineering, product, IT, and support teams.

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Overview

PixieBrix connects to Atlassian and distributes Jira and Confluence across the entire browser, so teams can see relevant issues, surface documentation, and make updates directly from wherever they’re working.

Actions

Surface Jira Issues Anywhere

PixieBrix automatically displays relevant Jira issues when users are working in Zendesk, CRMs, observability tools, or internal dashboards - eliminating manual searches.

Create and Update Jira Issues in the Flow of Work

Teams can create new issues, update fields, change status, assign owners, or add comments from any browser-based tool where work is happening.

Query Confluence Knowledge From Any Tool

Search and surface Confluence pages - runbooks, specs, troubleshooting guides - directly from tickets, issues, chats, emails, or internal tools.

Proactively Surface the Right Documentation

PixieBrix detects context (issue type, customer, product area, error) and automatically shows the most relevant Confluence content alongside the task.

Generate Summaries and Responses From Atlassian Content

Teams can turn Jira issues and Confluence pages into summaries, next steps, internal notes, or customer-ready explanations - directly inside their current workflow.

Benefits

Atlassian Context Everywhere

Teams no longer jump between Jira, Confluence, and other tools just to find context. PixieBrix brings the right information to them automatically.

Faster Cross-Team Collaboration

Support sees engineering context. Engineering sees customer impact. Product sees both - all without extra coordination.

Cleaner, More Accurate Jira and Confluence Data

Updates happen at the moment insights appear, improving issue hygiene and keeping documentation current.

Reduced Context Switching

PixieBrix eliminates tab-hopping and fragmented workflows, keeping teams focused and productive.

Better Delivery and Operational Outcomes

Faster triage, clearer documentation, better prioritization, and smoother handoffs all come from Atlassian being embedded across the browser.