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PixieBrix lets users open or share Google Forms directly from Zendesk, Salesforce, Slack, Gmail, or internal apps - right at the point of need.
Customer details, ticket IDs, project names, or user info can be prefilled automatically, reducing friction and improving response quality.
When a form is submitted, PixieBrix can push data to the appropriate system - creating tickets, updating CRM records, logging tasks, or notifying teams.
Form submissions can kick off downstream actions such as approvals, escalations, scheduling, or notifications - without manual handoffs.
Support, product, IT, HR, and operations teams can all use Google Forms consistently from their existing workflows.
Teams launch forms at the exact moment information is needed - during a ticket, review, or decision - instead of sending links later.
Auto-prefilled fields and immediate routing reduce errors, duplicates, and missing information.
Responses are acted on instantly, shortening cycles for intake, triage, and follow-up.
PixieBrix eliminates bouncing between Google Forms and other systems, keeping teams focused.
Forms become a reliable front door for workflows across support, product, and operations.
