Update Intercom Customer Info Anywhere

Teams can adjust attributes, add notes, update tags, modify segments, and log important details from Zendesk, Slack Web, Gmail, Jira, Confluence, analytics tools, or internal systems. Updates sync to Intercom in real time.

Surface Customer 360 Across the Browser

PixieBrix displays Intercom’s full customer profile - identity, traits, segments, activity, conversation history, past behavior, and recent events - right next to whichever tool the user is currently working in. No tab-switching required.

Reveal Related Deals and Revenue Context

If Intercom is connected to a sales CRM (Salesforce, HubSpot, Pipedrive), PixieBrix surfaces related opportunities, renewals, expansions, or account milestones alongside Intercom’s user data. Customer health and revenue signals appear wherever the work is happening.

Customer Context Anywhere, Instantly

Support, success, marketing, and product teams see who they’re dealing with - without navigating to Intercom.

Cleaner, More Complete Intercom Data

Because updates happen in the moment and in context, Intercom’s customer profiles stay fresher and more accurate.

Alignment Across Teams

Everyone sees the same customer truth, enriched by Intercom’s identity and lifecycle data, no matter which tools they spend their day in.

Less Context Switching

Teams stay focused on solving customer issues or driving product decisions. Intercom becomes ambient across the browser.

Better Customer Interactions

Conversations improve when agents and CSMs immediately see who the customer is, what they’ve done, and what’s happening in the account - all without searching for it.