Surface Customer & Order Context Anywhere

PixieBrix displays Shopify customer profiles, order history, fulfillment status, and payment details directly inside tools like Zendesk, Intercom, Slack, Gmail, CRMs, or internal dashboards.

Update Shopify Records in the Flow of Work

Support and operations teams can add notes, update tags, initiate refunds, or log context from the exact tool where the issue or request appears - without navigating back to Shopify.

View Related Orders and Purchase History

When reviewing a ticket or conversation, PixieBrix automatically surfaces related orders, subscriptions, returns, and past purchases, giving teams full commerce context instantly.

Unify Commerce Workflows Across Tools

Customer support, operations, finance, and success teams can all interact with Shopify data while staying inside their preferred tools.

Commerce Context Wherever Work Happens

Teams no longer jump into Shopify just to answer basic questions. Customer and order details appear automatically in context.

Faster Support and Issue Resolution

Agents resolve tickets faster when order history, fulfillment status, and payment details are visible alongside the conversation.

Cleaner, More Accurate Shopify Data

Updates happen in the moment - when insights are discovered - keeping records complete and up to date.

Better Cross-Team Alignment

Support, ops, finance, and CX teams work from the same commerce truth, even while using different tools.

Reduced Context Switching

PixieBrix eliminates tab-hopping between Shopify and other systems, helping teams stay focused and responsive.