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Box

Box is the enterprise content management platform organizations use to securely store, manage, and collaborate on files and documents. It’s often the system of record for contracts, policies, onboarding docs, financial files, and regulated content.

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Overview

PixieBrix connects to Box and turns it into a browser-wide knowledge layer. Teams can surface relevant Box files, reference documents in context, update content, and generate summaries directly from the tools where work is happening. Box remains the secure source of truth; PixieBrix brings that content into the flow of work.

Actions

Query Box Files From Any Tool

PixieBrix lets teams search and retrieve Box documents directly from Zendesk, Salesforce, Slack, Gmail, or internal web apps - without navigating Box folders.

Surface Relevant Documents Automatically

PixieBrix detects context such as customer, case, project, or topic and automatically displays the most relevant Box files alongside the workflow.

Update and Annotate Files in the Flow of Work

Teams can add notes, update files, or log context the moment it’s discovered - keeping Box content accurate and current.

Generate Summaries and Responses From Box Content

Users can turn Box documents into summaries, explanations, internal notes, or customer-ready responses directly inside their current tool.

Identify and Fill Content Gaps

When no relevant document exists, PixieBrix can prompt users to create or upload new content, improving coverage over time.

Benefits

Secure Content Wherever It’s Needed

Teams don’t hunt through folders or switch apps. The right Box content appears automatically where work happens.

Faster Access to Critical Documents

Support, sales, legal, finance, and operations teams reference trusted files instantly - reducing delays and errors.

More Accurate and Up-to-Date Content

Updates happen in the moment, ensuring Box stays aligned with real-world workflows.

Better Cross-Team Alignment

Everyone works from the same approved documents, even while using different tools.

Reduced Context Switching

PixieBrix eliminates tab-hopping between Box and other systems, keeping teams focused and efficient.