PixieBrix lets teams search and retrieve Box documents directly from Zendesk, Salesforce, Slack, Gmail, or internal web apps - without navigating Box folders.
PixieBrix detects context such as customer, case, project, or topic and automatically displays the most relevant Box files alongside the workflow.
Teams can add notes, update files, or log context the moment it’s discovered - keeping Box content accurate and current.
Users can turn Box documents into summaries, explanations, internal notes, or customer-ready responses directly inside their current tool.
When no relevant document exists, PixieBrix can prompt users to create or upload new content, improving coverage over time.
Teams don’t hunt through folders or switch apps. The right Box content appears automatically where work happens.
Support, sales, legal, finance, and operations teams reference trusted files instantly - reducing delays and errors.
Updates happen in the moment, ensuring Box stays aligned with real-world workflows.
Everyone works from the same approved documents, even while using different tools.
PixieBrix eliminates tab-hopping between Box and other systems, keeping teams focused and efficient.