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Snowflake

Snowflake is the cloud data platform teams use to store, query, and analyze data across the organization. It’s the source of truth for analytics, reporting, customer data, and operational insight.

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Overview

PixieBrix connects to Snowflake and turns it into a browser-wide data layer. Teams can surface relevant data, run predefined queries, and reference trusted metrics directly from support tools, CRMs, dashboards, docs, and internal apps. Snowflake remains the system of record; PixieBrix brings its insights into the flow of work.

Actions

Query Snowflake Data From Any Tool

PixieBrix lets teams run saved queries or parameterized lookups against Snowflake directly from Zendesk, Salesforce, Slack, or internal web apps - without opening a BI tool.

Surface Trusted Metrics in Context

Customer health scores, usage metrics, revenue data, or operational KPIs stored in Snowflake can appear automatically alongside tickets, deals, or product issues.

Answer Data Questions Without SQL

Users can trigger pre-approved queries or data lookups using buttons or sidebars, giving non-technical teams access to Snowflake insights safely and consistently.

Bring Data Into Cross-Team Workflows

Support, product, sales, and operations teams all reference the same Snowflake-backed metrics, embedded directly in their daily tools.

Benefits

Data Where Decisions Are Made

Teams no longer jump to dashboards or wait on analysts. The right Snowflake data appears automatically in the workflow.

Faster Investigation and Resolution

Support and product teams can validate issues, usage patterns, or customer impact immediately - shortening resolution cycles.

Consistent, Trusted Metrics

By surfacing Snowflake as the single source of truth, PixieBrix prevents metric drift and conflicting interpretations.

Reduced Context Switching

PixieBrix eliminates tab-hopping between Snowflake, BI tools, and operational systems, keeping teams focused.

Broader Access to Data Without Risk

Non-technical users get access to approved data and queries without raw database access or ad hoc exports.